Care instructions

Prevent wear

To extend the lifespan of your rug, it is important to care for it properly. An effective way to prevent damage and wear is to use an anti-slip underlay. By reducing movement and friction, you can avoid unnecessary wear. It is also important not to drag heavy furniture across the rug or move the rug while furniture is placed on it. To protect the rug, use furniture pads and wheel protectors on your furniture.

To prevent dirt from settling into the rug, vacuum it regularly on both the top and underside. Avoid vacuuming the edges or fringes, as this can cause damage. If your rug has a pile, vacuum in the direction of the pile. To avoid uneven wear, rotate the rug regularly so it wears evenly over time.

Washing instructions

In general, dry cleaning or machine washing is not recommended for rugs. Instead, always contact a recommended professional rug cleaner. If you live in the Stockholm area, we recommend Callerts mattvätt.

Each material has its own characteristics, so always refer to the specific washing instructions for the type of rug you are looking for.

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Care of Wool Rugs

Wool is a highly durable and naturally dirt-repellent fiber, making wool rugs suitable for most home environments. Because wool contains high levels of nitrogen, it also functions as a natural flame-retardant material. It is important to note that wool rugs may shed fibers, especially those with pile. Shedding is often most noticeable when the rug is new and is a normal characteristic of the material. To remove excess production fibers, vacuum the rug regularly using a retracted brush head. Rugs with a long pile should be combed with a wide-toothed comb to maintain their appearance. With proper care, a wool rug’s lifespan can be significantly extended. Wool is also biodegradable, making it an environmentally friendly material.

Cleaning

Start by absorbing as much liquid as possible with a colourless cloth. Work from the outer edge of the stain toward the center to prevent spreading. Avoid rubbing, as this can cause permanent damage to the fibers.

Mix 1 litre of lukewarm water with 1 tablespoon of gall soap or mild detergent. Dab the stain with the solution several times, then finish by drying with a clean, colourless cloth. Wool is sensitive to acids and alkalis and may be damaged by strong cleaning agents. Try to avoid spills, but if they occur, treat the stain immediately. More difficult stains should be handled by a professional rug cleaner.

Note that wool rugs containing viscose or tencel cannot be water-cleaned and must always be treated by a professional.

Vacuum the rug frequently on a low setting without a brush or rotating nozzle. The rug benefits from occasional airing outdoors, but should not be beaten, as this may damage the weave. Comb the pile if needed after cleaning.

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Care of PET-yarn rugs

PET rugs are made from recycled plastic from PET bottles that are spun into yarn, making them an environmentally friendly choice. The rugs are easy to clean and suitable for outdoor use, which makes them ideal as kitchen rugs or for placing under dining tables and on patios where they are often exposed to dirt and food spills. PET yarn does not fade, allowing the rug to be placed in strong sunlight without losing its colour.

It is important to note that some PET rugs may begin to shed after a period of use (not applicable to flatwoven models). This is normal. In some cases, pilling may also occur, which can easily be removed with scissors or a fabric shaver. PET rugs may appear to get dirty more quickly than rugs made from natural fibres. This is because the fibres are closed, causing dirt to remain on the surface rather than being absorbed into the fibre.

Cleaning

Start by absorbing as much liquid as possible with a colourless cloth. Work from the outer edge of the stain toward the centre to prevent spreading. Avoid rubbing, as this may damage the fibres.

Mix 1 litre of lukewarm water with 1 tablespoon of gall soap or mild detergent. Dab the stain with the solution several times and finish with a clean, colourless cloth. Do not use chemical stain removers at home, and always treat stains immediately. More difficult stains should be handled by a professional rug cleaner.

Vacuum the rug frequently on a low setting without a brush or rotating nozzle. The rug benefits from occasional airing, but should not be beaten as this may damage the construction. Comb the pile if needed after cleaning.

Good to know

If the rug is used outdoors during longer periods of rain, it must be allowed to dry completely between uses, as the fibres may deteriorate if they remain damp. When not in use, store the rug in a dry place, rolled rather than folded, as folds can cause permanent creases.

If the rug is exposed to salt or chlorinated water, it should be rinsed thoroughly with tap water at regular intervals. If the rug’s edge begins to lift, moisten the area and roll the rug in the opposite direction. Wait a few minutes before unrolling it again. If necessary, place a weight on the area while it dries.

PET rugs should not be used on plastic or vinyl flooring, as plastic against plastic can cause migration and leave marks.

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Care of Tencel and viscose rugs

Tencel is an eco-friendly fibre used to produce rugs through a sustainable manufacturing process. The material is known for its soft feel and elegant sheen, giving the rug depth and character. It is important to note that Tencel is highly sensitive to liquids, which can cause staining. For this reason, we recommend avoiding Tencel rugs in areas such as kitchens or hallways where spills are more likely to occur. To extend the rug’s lifespan, it should be professionally treated with a protective finish before use.

Cleaning

Begin by absorbing as much liquid as possible with a colourless cloth. Work from the outer edge of the stain toward the centre to prevent spreading. Avoid rubbing, as this may cause permanent damage.

Do not apply water, cleaning solutions or chemicals. Instead, contact a recommended professional rug cleaner for advice. Rugs made of viscose or Tencel cannot be water-cleaned or dry-cleaned.

Good to know

Lines or creases may appear across the width of the rug when it is first unrolled. These marks are caused by pressure during transport and will gradually disappear with normal use and regular vacuuming. Never store your rug folded or vacuum-packed for extended periods, as this may cause permanent creases.

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Care of jute rugs

Jute rugs are made from corchorus, a fast-growing and biodegradable bast fibre that can be recycled. This makes jute rugs an environmentally friendly alternative compared to many other rug materials. Jute rugs are also highly durable and require minimal maintenance, which has contributed to their increasing popularity in recent years.

Cleaning

Jute rugs are relatively easy to keep clean with regular vacuuming. However, avoid exposing the rug to water or other liquids. If a spill occurs, absorb as much liquid as possible with a colourless cloth immediately. Work from the outer edge of the stain toward the centre to prevent spreading. It is important not to rub the stain, as this may cause permanent damage to the fibres.

Do not apply water, cleaning solutions or chemicals – contact a recommended professional rug cleaner for advice. Jute rugs cannot be water-cleaned or dry-cleaned.

Vacuum the rug frequently and air it outdoors occasionally, but do not beat the rug, as this may damage the construction. Comb the pile if needed after cleaning.

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Care of polyester rugs

Polyester rugs have a luxurious, soft feel thanks to their subtle sheen. One advantage of polyester rugs is that they are not sensitive to moisture or stains, making them suitable for use in kitchens or outdoors. However, it is important to note that high-pile rugs, a type of polyester rug, can be difficult to clean deeply and may therefore be harder to vacuum. To remove embedded dirt completely, it can be helpful to take the rug outside and shake it. If dirt remains in the fibres for too long, the material may wear down over time, causing the rug to lose some of its lustre.

Cleaning

Start by absorbing as much liquid as possible with a colourless cloth. Work from the outer edge of the stain toward the centre to prevent spreading. It is important not to rub the stain, as this may cause permanent damage to the fibres.

Mix 1 litre of lukewarm water with 1 tablespoon of gall soap or mild detergent. Dab the stain with the solution several times and finish by drying with a clean, colourless cloth. Do not use chemical stain removers at home, and always treat spills immediately to increase the chance of successful stain removal. More difficult stains should be treated by a professional rug cleaner.

Vacuum the rug frequently on a low setting without a brush or rotating nozzle. The rug benefits from being aired outdoors once a year, but should not be beaten, as this may damage the construction. Comb the pile if needed after cleaning.

Please note that greasy stains, such as oil, can be difficult to remove from polyester. Treat such stains as quickly as possible.

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Care of cotton rugs

Cotton rugs made with tightly spun yarn are very strong and durable. Cotton is also a non-static material, which is an advantage. However, it is important to note that cotton is absorbent, which means that cotton rugs may appear dirty more quickly than rugs made from other materials.

Another aspect to consider is that cotton rugs may fade slightly in sunlight. For some, this can create an appealing, understated effect, while others may find it unexpected. To avoid uneven fading, it is important to rotate the rug regularly so that it wears and fades evenly. If you want to avoid fading altogether, avoid exposing the rug to direct sunlight.

Cleaning

Begin by absorbing as much liquid as possible with a colourless cloth. Work from the outer edge of the stain toward the centre to prevent spreading. It is important not to rub the stain, as this may cause permanent damage to the fibres.

Mix 1 litre of lukewarm water with 1 tablespoon of gall soap or mild detergent. Dab the stain with the solution several times and finish by drying with a clean, colourless cloth. Do not use chemical stain removers at home, and always treat stains immediately to increase the chance of success. More difficult stains should be handled by a professional rug cleaner.

Vacuum the rug frequently on a low setting without a brush or rotating nozzle. The rug benefits from occasional airing outdoors, but should not be beaten, as this can damage the construction. Comb the pile if needed after cleaning.