Terms & Conditions

No order is too small; we welcome large as well as small orders!
However, you have to be 18 years old to order from us. 

Delivery time
If the products you've ordered is in stock we will ship the order within 1-3 working days. If the item is out of stock, the expected delivery time will be written on the product. 
We reserve for errors in our inventory balance.

Shipping
We ship worldwide with DHL. Any customs duties are paid by the recipient.

Payment
You can choose to pay by invoice or with your card via Klarna check-out. 

Company details
Classic Collection Stockholm AB

VAT: SE5569605099
Bank: Handelsbanken
IBAN: SE75 6000 0000 0000 5108 8509
SWIFT/BIC: HANDSESS I

Return Policy
We follow the Act on Distance contracts and off-premises contract, which means you are entitled to cancel your purchase within 14 days after receiving your order, without providing any reason. This applies to products in unused, new condition. Return the product as soon as possible and not later than 10 days after you have notified us that you wish to cancel your purchase. After we have received and checked the product, we will refund the product’s value as soon as possible, not later than 14 days after the product returns to our warehouse. If you wish to exchange an item, e.g. to another size or color, you as a customer will bear the cost for return shipping, but in turn, the shipping cost for your new item is free of charge. 

How to return a cancelled purchase:

  1. Send an e-mail to info@classiccollection.se, informing us that you would like to cancel your purchase. Quote your name and order number.
  2. Pack the item you want to return in its original packaging with its protection and inner packaging - exactly as it were packed when it arrived. Should something be missing or damaged upon the return we will deduct on your return.

You as a customer bear the cost for return shipping and are liable for payment if the item is damaged or lost.
Return the item to the address below:

Classic Collection Lager
C/O KMP Transport
Kumla gårdsväg 33
145 63 Norsborg
Sweden

Claim
An incorrect or damaged product should be notified within 7 days of collection. If you find visible damage to the package at the time of delivery or pick-up at the agent, you open and notify the damage directly to the agent and then contact us at Classic Collection. If the item is delivered to your home a complaint of visibly damaged cardboard must be made on the delivery note and handed to the driver before receiving your package - very important!

Here's how to inform us that you have recieved a damaged product:

  1. Please send an e-mail to claim@classiccollection.se where you declare that you want to make claim. Attach your e-mail with name and order number as well as pictures of damaged goods and packaging.
  2. Wait to discard the packaging until the complaint is approved. This is because shipping companies may require more pictures of these if the goods have been damaged in transit to you.
  3. Wait for Classic Collections response if the item is to be discarded or returned to our warehouse.
  • In case of return to Classic Collection we will handle the cost for shipping and, of course, any replacement delivery.
  • If the item is no longer in stock, we will refund the value of the product.

Force Majeure

We are exempt from penalty for failure to execute certain obligations in this agreement if the failure is due to liberating circumstances as described below, and the fact impedes, prevents or delays the execution. The following are considered as liberating factors: a government action or omission, new or amended legislation, industrial disputes, blockades, strikes, fire or flood, sabotage or accident of significant size. The force majeure also includes government decisions that affect the market negatively and products, such as restrictions, warnings, ban on sale, etc.

Your personal data
The personal information you provide to us - name, address, e-mail and telephone number - will we store to be able to deliver the goods to you and provide you with updates regarding your order. We disclose this information to third parties, in this case DHL, so that they can, in turn, carry out the delivery to you. You are always entitled to receive an extract from us what information we have about your account with us.

You may at any time be deleted from our system, with certain limitations in the Accounting Act, where certain information must be saved for seven years. If you do not know why you receive information from us you have the right to find out where we received the information if you did not register it yourself. In case we send out targeted newsletters that are tailored to your data with us, you are entitled to find out what information we base these offers on.